top of page

UX Researcher · Experience Analyst · Systems Thinker
I want to know the whole story.
I'm naturally curious. I ask questions, follow the evidence, and look for the connections that explain what I'm seeing. I'm the person who wants to understand the situation before everyone rushes to solve it.
I've spent the last 20 years in retail. My background in operations taught me to understand complex systems from the inside. Studying UX gave me the tools to investigate how people experience those systems and how we can make them better for the full spectrum of users.
I don't just want to know what happened. I want to understand why.
bottom of page
